On your departure from “Ridgeview”

How to leave our property:

We are often asked how our property should be left at the end of your stay, so here’s a useful guide:

• Firstly, it’s important that you leave no later than the stated time – usually 10.00am. This will be on your booking confirmation. Charges can be made for late checkout. Please read our T&C’s for
  more information.
• You must dispose of all waste as requested, including, recycling, food waste and general waste. Any Hazardous waste such as batteries should be taken with you for appropriate disposal.
• All washing up from your stay should have been done and put away. It’s okay for the dishwashers to be on with your final load.
• The kitchen table and all kitchen surfaces should be clean.
• Any spillages made during your stay should be cleaned up.
• It’s a good idea to check all rooms, including the swimming pool, utility, bedrooms, etc. to make sure nothing is left behind.
• If any furniture has been moved during your stay, it must be returned to its original position
  (excluding baby and toddler equipment).
• All bedding sheets and duvet covers should be stripped; including all used towels and robs that you’ve used. They should be left in the laundry bags and placed by the main entrance.
• If you’ve used the tablecloths and napkins, please leave them in the utility area. These get sent to the laundry, so you don’t need to wash them unless you want to re-use them during your stay.
• If anything is damaged during your stay it’s always best to let us know in the first instance, rather than wait till you leave, or after you’ve left.
• If you feel there is anything missing or if anything isn’t working properly do let us know – we rely on guest feedback quite a lot in this respect as we don’t stay in the property ourselves.
• If there was a key left for you in a key safe or other safe place, please make sure it’s put back for the next guests.

You’ll be emailed a link after your stay, asking you to complete your feedback for the property; it’s invaluable to us if you can please complete this as it helps us to make any improvements needed.